One things I've learned is that KBTX is indeed fortunate to have viewers who are engaged, interested in our content. Sometimes we don't like hearing what is sent our way, but we learn from all of it. That's what a partnership with your local television station is about - like family, there is accountability.
So it is with a constructive note form R-H.
"Good morning, Mike. Usually we have nothing but praise for the quality of KBTX, but we would like to bring several things to your attention. Even though you are a CBS affiliate, there should be some local control over the order of stories presented, correct? We don't live in Boston...it was Muster yesterday. An important day here should have been emphasized at 6...encouraging locals to support Muster is more important than the Boston marathon in our view. Local Matters! Secondly, the headline about Rick Perry's 'job poaching' is sarcastic and unprofessional. Whomever wrote that cannot stand him...that is obvious! Please change it. Thanks for ALL your hard work!"
And thank YOU for caring enough to write. I couldn't agree with you more, Local DOES Matter, and we strive to excel at that every day, on-air and on-line. This is indeed a slippery slope regarding the Boston Marathon. Honestly, this could have gone either way. It was a dark day in the history of the marathon, there were local runners there. In regard to Muster, we've been good about bringing that to the forefront every year. The ONLY issue this year might have been the recent untimely and controversial passing of Noel and Mac Devin that could have meant we led with Muster. This, however is a toss-up. Regarding the Rick Perry Headline, I am sorry to say it was AP, but know this: I get that we are responsible for all content regardless of where it comes from. Perry's visit to New York is controversial. Poaching jobs? OK - maybe a little one-sided. We did listen on this, I agree, so did our news director. We changed it. We've mentioned before, KBTX does not tolerate instilling political beliefs into stories or headlines. We'll leave that to the bigger networks. All of them.
I'm on the receive list for all e-mails to our newsroom, and some send a note to me directly. This past week there was a nice note about a story we supposedly "missed," and a not-so-nice note about that. Since we tend to enjoy the edgy notes - its ok to admit it - you can't make this stuff up.
"Why is it the news channel shows every kid who drives drunk or passes out but you can't ever show real news. Things happen in other places than Aggies. Here's some real news. Beds stolen from Brenham were found in Dallas this weekend. Someone stole $100,000 dollars in mattresses and you didn't even know about this. There's your real news."
First, we did air this story. This happened in 2006. And it was $60,000 worth from the Sealy Mattress factory, not $100,000. Good grief.
Your opinion does matter, sometimes we agree to disagree, but we always learn something…except maybe on this last note. Not - sure about that. Be in touch anytime.