KBTX General Manager, Mike Wright
It is common to be called out by viewers about weather. This is indeed a science, and while our accuracy is frequent, some details may never be 100% to everyone's liking. GFC writes in under the title "forecast problem?" - followed by 24 - count 'em - 24 exclamation points…a sure sign of frustration:
"In your narrative you say Friday night it will be a low of 28 and on the 7 day shows 30 . And you wonder why we look to another weather source!!!!!!!!!!!!!"
I did hear back from GFC and it was a good conversation. Chief Meteorologist Shel Winkley responded explaining why you may see a two-degree differential, though rare - it happens from time to time.
"The text on the weather page is updated manually by one of us here in the weather center -- typically once in the morning around 5am and again in the afternoon before 4pm. Our graphics update on a schedule out of our graphics system -- the latest graphics typically push to kbtx.com around 5pm. Understand the frustration -- but we're set the times for our graphics to update for when we are sure that the latest data will be available for the computer to do so. You've caught us in the small window between the two updates. Always open to questions -- we aren't perfect when it comes to nailing a temperature exactly on the head every time, but I would test our forecast against any other, any day of the week."
By the way, we learn from comments like this, and inquired what service GFC turns to for weather - it was a national service, and no one local.
And - a question that surfaces from time to time. I'm so grateful for this note, it was positive AND played out exactly as I had predicted.
M-K wrote in:
"Mike: I live in College Station and use DirecTV for my TV watching. Can you explain why DirecTV broadcasts the Waco CBS in full hi-def (1080p), but broadcasts KBTX in partial hi-def (720p) and in 4x3 format? This doesn't seem to make sense since both are owned by the same corporation and both are CBS affiliates. Any information is helpful."
We get this question a lot. And in spite of what DirecTV will say, and in fact DID tell M-K, KBTX has offered the high-def signal to DirecTV and they refuse to carry it, citing "bandwidth issues." However, when consumers call, Direct will tell you that "the local affiliate is not offering their signal in high-def. The problem is on their end." Thankfully, we have a history with our viewers and our story is the right one. Direct will tell you what they want, and it gets old. I have no problem with them telling the truth, just don't throw it back on KBTX. We invested millions in this facility over the past few years. Do you really think we wouldn't want our signal in high-def? For the record - Suddenlink carries KBTX in high-def, and so does Direct's number one satellite competitor: Dish Network. How could we supply high-def to one and not the other? Frustrating. Best solution - some boxes have an antenna input. There is a local DirecTV installer who gets it and understands this situation. The signal off antenna, and they are VERY SMALL these days, is far superior to what you get off satellite anyway. Trust me on that - and try it once. For now, that's the best we got.
Thanks for being in touch - your opinions and your questions matter to KBTX News 3.
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