The Wright Response - March 27, 2014

By: Mike Wright Email
By: Mike Wright Email
A road by any other name...may be wrong. Plus, blame for KBTX for something a television provider, not us, has long refused to do. General Manager Mike Wright has that and more in this edition of the Wright Response.

KBTX General Manager, Mike Wright

We'll start with a little dirty laundry from the family today, something that has always bugged me. KBTX is fortunate to have, by most standards, an experienced news staff beyond that of markets this size. We should do a better job of training new reporters and anchors. Heck, I'm one of them - back in the day calling "Bedias" Beedius. I'm from Mexia so I know better than Mex-ia. Bexar county is Bexar county, and around here, roads can be confusing. Raymond Stotzer Parkway is University and FM 60. Earl Rudder Freeway is the bypass and Highway 6, and the list goes on.

C-M brought a common mistake to our attention:

"In reference to an article on the KBTX web page, there is no Hwy 50 in Brazos or the surrounding counties. It's FM 50. Hwy 50 is located in Hunt and Fannin counties. Just like there is no Hwy 60 in Brazos County. It's FM 60."

None of us likes to get e-mails like this, but he is right! Little things like this can compromise the integrity and credibility of what we do. We should pay better attention to what we post on-line.

Something positive this week from Navasota.

P-B-G writes in:

"Thank you for providing us with information about the Navasota power outage. As Navasota residents and Entergy customers it was frustrating to call Entergy and have a recorded voice tell us 'we were not in the affected area', or 'there was 1 customer affected'. Our power went out around 6:30 pm yesterday evening and was restored around 7 a.m. this morning. At 4 am I checked KBTX's website and there was all the information about the Entergy outage. Thank you."

We've always had a strong relationship with our friends at Entergy, not sure what the issue was, just appreciative that they kept US informed so that we could pass that on to our many viewers on-line and on-air.

And then something not so good from Navasota. Why must people think if there is a problem with their picture it is ALWAYS KBTX? Not saying never - we are subject to technical gremlins like all stations, but again, this old subject crops up. This is from a phone call, exactly as we received it, except for when this person identified himself AND left no call back number so I couldn't respond. Here it is...

"I've been watching Channel 3 for some time and it's beginning to irritate me because a lot of times when we getting election returns or weather alerts that that run on the bottom of the screen you don't see it because the picture on the screen is enlarged. I have to turn it to either Channel 10 or Channel 11 and I can watch the same thing except it shows the whole thing. Something needs to be done because some people are having to go to Channel 10 or 11 because 3 is not getting them the right thing that they need. If you would please, try to get that corrected."

As kindly as I can - does anyone really THINK we send something from here that you can't see at the bottom of your screen? This person is a DirecTV subscriber. Again, we send a full high-def signal to DirecTV as we do to Dish and Suddenlink. Dish and Suddenlink both air the signal in High-Def, the result of millions invested in this facility. Suddenlink also airs the standard definition signal for those who do not have high-def receivers. Direct, and Direct alone, stretches the picture and does with it what they want to, resulting in part of the content being cut off at the bottom of the screen and distorting our overall picture. This is not a KBTX issue. Call Direct...and let me know what they say. I've heard almost everything by this point.

We're listening to you, so be in touch anytime. Your opinion matters to KBTX News 3.


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