Officials from the Department of Homeland Security’s Federal Emergency Management Agency, FEMA, are warning people to be especially alert to anyone contacting them by telephone claiming to be a government official or FEMA representative.
Officials advise disaster victims never to give Social Security numbers, personal bank account numbers, or other financial information to anyone who calls on the telephone or contacts them in person. FEMA does not call victims for that information.
When people call FEMA to register for disaster assistance, the registration operator will ask for the following information:
The address of the damaged property;
A current address and telephone number;
Social Security number;
Bank account information for electronic funds transfer;
Your household’s approximate gross income at the time of the hurricane;
Information on your insurance coverage, particularly flood insurance.
If you suspect fraudulent activity, contact the Department of Homeland Security, Office of Inspector General hotline, 1-800-323-8603.