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TXU Won't Cut Power for Poor or Elderly Customers this Summer

By: Associated Press
By: Associated Press

DALLAS (AP) - TXU says it won't turn off the power this summer for poor or older customers who fall behind on their electric bills.

The company also won't charge deposits for customers with good payment histories.

The utility says customers who are at least 62 or considered low-income can avoid having their service disconnecte. They must agree to pay 25 percent of the overdue amount with their first bill after September and the rest spread over the next five bills.

A spokesman says TXU defined low-income as a customer getting federal benefits such as food stamps or Medicaid.

TXU also says customers who are designated as critical care will not be disconnected from July through September.

Last year, the Public Utility Commission imposed limits on power cutoffs. Some lawmakers have urged the agency to do the same thing this summer.

The Legislature failed this year to approve bills that would have protected utility customers from summertime cutoffs and high deposit rules.


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