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Credit Card, Phone Scam Alert for the Brazos Valley

By: KBTX Staff
By: KBTX Staff
Phone Numbers:

Better Business Bureau: (979) 260-2222

Prosperity Bank:

(979) 778-2900

(979) 779-1111

(800) 531-1401

The Better Business Bureau of the Brazos Valley is alerting people of a credit card/phone scam that is targeting your private information.

The BBB says it has received information from at least 4 local people that they received a call to their cell phones that starts by telling you, "You credit card has been locked", "press 1 to reactivate" and "then enter your 16-digit credit card number."

Credit card companies or their agents do not contact consumers in this manner, nor do they need your credit card number as they are the ones who gave it to you and have a record of it already.

Please do not share that information with any stranger who calls you.

Should you have ANY questions, you can call the toll free customer service number on the back of your credit card or call BBB to report the call.

Best advice is to hang up on the call.

In addition, Prosperity Bank is also addressing this issue by putting out the following statement on their Facebook page.

We have been informed that several of our customers have received what appear to be automated phone calls/texts, telling them that their Prosperity Bank ATM/Debit cards are locked.

THIS IS A TELEPHONE PHISHING SCAM. PLEASE DO NOT PROVIDE ANY INFORMATION REGARDING YOUR PROSPERITY BANK DEBIT OR ATM CARD OR ANY OTHER PERSONAL OR CONFIDENTIAL INFORMATION REGARDING YOUR ACCOUNTS WITH US.

For more information, please visit us at https://www.prosperitybankusa.com/fraud-prevention.aspx


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