Phone Scam Pretends to be Local Utilities Demanding Payments

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Bryan Texas Utilities and College Station Utilities both report recent cases of local restaurants receiving calls indicating that power would be shut off immediately if payment wasn’t made that day.

Each affected business describes the same experience: The calls have been coming from 972-514-3226 after 5pm or on weekends. The caller represents himself as being with the local utility company and will advise the business that they have a short amount of time to pay before their utilities are cut-off. They also request payment by using a Green Dot Card.

Normal procedures for residential customers of either BTU or CSU do not include a phone call; rather, they will receive a notice in the mail with instructions on how to pay an outstanding balance. Normal procedures for commercial customers do include a phone call from utility offices during normal business hours. If there is any question as to the legitimacy of a utility company phone call it may be verified at your local utility company:

Bryan Texas Utilities: 979.821.5700
College Station Utilities: 979.764.3535

It’s unknown whether or not any local businesses actually provided payment through this scam, but Bryan and College Station utility offices and police departments both strongly encourage residents and businesses to be cautious when being approached with a scenario that doesn’t sound or feel right.

Additional resource:
Better Business Bureau of Brazos Valley
Bill McGuire, president