Desktop Support Team
Position posted by Reynolds & Reynolds. Updated: Nov 20, 2009
Job Title: Desktop Support Team
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Job Status: Full Time
Job Category: Information Technology
Experience: None
Location: College Station
Salary Type: Salary
Education: Some College
Job ID: 37280814
Job Description
We are currently seeking friendly, outgoing individuals to provide in-house technical PC support to all levels of associates, including management (we currently support 800+ desktops, 500+ laptops, and 80+ servers). You will respond to user calls and trouble reports and may visit in person to determine the nature of problem and course of action to resolve all PC/LAN issues. You may build/configure PCs and laptops, servers and routers. You will also load software, conduct audits for unlicensed software, and field helpdesk calls from associates at all facilities and in the field.

Requirements:
  • Basic PC setup and configuration knowledge
  • Some hands on experience with PC operations
  • Strong verbal communication skills
  • Outgoing, team oriented and goal driven
  • Able to handle high stress and have a “want to work in the field” attitude
  • Prefer A+ certification

    Benefits:

    We strive to provide an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
    • Medical, dental, vision, and life insurance at no cost for the associate
    • 401(k) – 100% matching up to 6% of compensation
    • Paid vacation and sick days
    • Eight paid holidays
    • Professional development and training through our internal training department
    • Promotion from within
    • Free on-site fitness center with a cardiovascular fitness area, weight room, locker and shower facilities
    • Company sports leagues including softball, volleyball, soccer, and many more
    • World-class cafeteria with a variety of daily options and specials
    • Company-sponsored events including the Family Picnic, Company Cook-Off and a number of charitable activities
    • Credit union membership
    • Referral bonuses
    • Associate discounts for cell phones, cars, computers, entertainment, and much more

    		•
    Contact
    Contact: Recruiting Department
    Address: None Specified
    Phone: 1-800-883-3031
    Fax: 1-800-708-9769
    Email: Careers@reyrey.com

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