After the first series of our digital conversion tests took place, more than 100 people called in because they didn't have a picture. Some of those callers even had cable.
News 3 had plenty of people standing by to help viewers figure out what they could do to get a digital picture.
If you missed our digital conversion tests, don't worry. We will conduct it again. Thursday, you can take a test with News 3 to see if you're really ready for the big switch. We'll conduct that test at the end of Brazos Valley This Morning, News 3 at Noon, 5, 6 and 10 at Ten. If you're not already getting a digital signal, you'll find out Thursday during our test.
We'll also give you the information you need to help you. We'll give you a number to call and have extra people standing by to help.
If you miss this test, check back with us every Thursday in November (except Thanksgiving) to take the digital conversion test.
From Mike Wright, KBTX Media General Manager:
Thanks for your patience during the digital transition. Some areas may experience trouble receiving our digital signal. In addition to analog, KBTX is transmitting from our low-power digital transmitter. KBTX is installing a new full-power digital transmitter. If weather conditions permit, we plan to have it on-air by mid-December. The new signal will expand and solidify the KBTX coverage area.
The good news for Dish customers is that KBTX should be available on Dish Network beginning January 2009. Regarding Suddenlink in Caldwell, there may be some fade at present, but that problem will disappear when the new transmitter goes on-air. The reason everyone is hearing about digital so much is mainly due to FCC guidelines requiring a high volume of announcements.
KBTX is conducting this test each Thursday to verify cable systems are ready and that those with converter boxes have them properly installed. Be in touch with questions. KBTX will answer them as quickly as possible.
Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or firstname.lastname@example.org.