Disconnects Back in Effect For College Station Utilities

By: Shannon Dillon Email
By: Shannon Dillon Email

Update!! College Station Utilities sent crews out Monday to disconnect all of the customers they had re-connected lat last week. Officials had told News 3 they would re-consider their re-connect policy one the Heat Advisory had been discontinued. Sunday Night the National Weather Service called off the Heat Advisory for the Brazos Valley. So Monday morning officials made their decision to interrupt service to those who were re-connected last week.

Original Story

Despite temperatures peaking well over the century mark this week, College Station Utilities (CSU) is giving some customers a break from the heat. Instead of cutting the power on delinquent accounts, they're re-connecting them.

A heat advisory was issued for the Brazos Valley Wednesday afternoon. From the time the heat advisory had been issued twenty-one households had been disconnected for non-payment. Those households received several notices of their impending disconnection date, which happened to be scheduled during the heat advisory. However, by Thursday morning all twenty-one of those disconnects had their power restored.

CSU's technicians say it took a matter of seconds to turn the power off, but power was restored just as quickly.

"Some of those that I turned off maybe they were off 30 minutes or less, " says Joyce Duda, with College Station Utilities.

This isn't something CSU has to do, it's something they say they're doing out of the kindness of their heart, because the heat advisory is a matter of life and death.

"Whether you're a young family with children or the elder, its very important that you have power at this time," says Jennifer Springer, with College Station Utilities.

Delinquent account reconnects aren't getting free electricity, and the re-connects may not last. CSU says if the heat advisory is not in effect Monday, they will re-evaluate what they're going to do.

News 3 contacted Bryan Texas Utilities which says it will not re-connect customers because of the heat advisory, because it's not required to. As of 5 p.m. Friday afternoon, BTU said all of its customers had power.

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