Appliance Rebate Reservation System Crashes

AUSTIN (April 7, 2010)—State officials urged Texans who wanted to claim a share of the rebates offered to buyers of new energy efficient appliances to act quickly Wednesday and they did.

In fact so many people tried to log on or call to reserve rebates that both the Web site and the toll free phone number set up to handle reservations crashed.

The Texas Comptroller’s Office said the Web site set up to take reservations online would be down until at least 10:30 a.m. and callers to the toll free number get a recorded message that advises them to try again later.

Texas has $23 million in federal stimulus money to hand out in rebates for the Texas Trade Up Appliance Rebate Program.

It applies to refrigerators, freezers, room air conditioners, clothes washers, dishwashers, central air conditioners, Air-Source heat pumps, and hot water heaters.

The state has a reserved amount of money for each appliance for which rebates are requested during the reservation process.

State officials say they expected the funds could run out on the first day of reservations.

Those who are participating in the state-run program must have proof they have an old appliance and that they are getting rid of it.

Buyers and make their purchases starting on April 16.

You can reserve a rebate online (click on the website link below) or by calling 1-877-780-3039 to save money on energy-saving appliances.


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