Mid South Synergy Issues Update

By: Press Release Email
By: Press Release Email

The following is an update issued Monday night by Mid South Synergy:

"At this time most of the electric power service we supply in Brazos, Grimes, Walker and Madison counties continue to be maintained by back feeding from the ERCOT grid. If you are still without power in these areas, please continue to utilize the outage automation system by calling 1-888-525-6677.

At this time the Montgomery County area of our service territory still remains without transmission power from Entergy-Texas. Our wholesale supplier of power Brazos Electric has been given approval to assist Entergy in restoring a portion of Entergy's transmission grid in the Brazos Valley and areas eastward toward Montgomery and Walker Counties.

As we are anticipating the eminent restoration of transmission power, our tree trimming and construction crews are nearly 250 strong as they work to repair broken poles and lines within our distribution system. Please visit our website for updates as well as local media outlets for the latest from Mid South Synergy."

If used improperly, a back-up generator can make life a lot more dangerous!

If you plan to use a portable back-up generator for temporary electric power, follow the manufacturer instructions to protect you and your family. Also, DO NOT connect the generator to the house wiring unless you have had a qualified electrician hook up the standby electrical system, including the installation of a transfer switch to isolate the generator from the electric utility service. Without the transfer switch, the power from the generator will "back feed" through the transformer and raise the voltage to 7,200 volts, a level that can easily kill any serviceman trying to restore the power down the line. In addition, when the power is restored, it may cause an electrical fire and /or destroy the generator.

Downed Power Lines
Assume that any downed power line is "live." If power lines are lying on the ground or dangling near the ground, do not touch the lines. Notify your utility company or local law enforcement authorities as soon as possible that the lines have been damaged, or that the lines are down. Do not attempt to move or repair the power lines. If you can, stay nearby to warn others away from the downed line.

Wiring and Appliances Exposed to Water
If you have appliances or equipment exposed to water, never assume they are safe to use after they have dried. Before you try to use any electrical appliance that has been exposed to water, take it to a qualified service technician. The item may be fine, it may need reconditioning, or it might require replacement.

Mid South operations and planning
At this time, Mid South crews and its contractors will be working late each day to get damage repaired and power restored. Please steer clear and give them courtesy in their efforts. This is dangerous work, their concentration is vital for their success in safely getting you back on with power.

Mid South offices and communications
At this time each of our offices in Huntsville, Navasota and Montgomery are closed to the public but will be accepting correspondence (such as outage information) through our nite-drop boxes and drive in window facilities. If customers feel the need to contact us for any reason into the week, we strongly encourage them to utilize our automated outage reporting system by dialing our number 1-888-525-6677, option #1. We also encourage our members to access our website www.midsouthsynergy.com for updated press releases and outage reporting.

Stay tuned to local media for the very latest.

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