Position posted by

Created: Apr 10, 2018

Job Title:
Ticket Booth Worker - Queen Theatre
Job Status:
Part Time
Job Category:
Facilities Management
Bryan, TX
Salary Type:
High School
Job ID:
Sandy Farris
None Specified
None Specified

Job Description

Queen Theatre - Ticket Booth Worker

At The Queen, we believe stories are the best way to bring people together. Movies are the stories we watch, but there’s more to it. The experience of going to the movies can become part of anyone’s story. That’s the business we are in here at The Queen.

We are seeking high-performing, committed individuals to be a part of our team. If you are an “all-in” person, someone who understands the need to fuse accountability with inspiration, individuality with dependability, then we want to know your story.

Come be a part of the next chapter of our story and apply for one of the positions below. Since we cross-train all employees, you’ll always have something fun and new to learn.

Job Summary

Ticket Booth workers
● Create a welcoming environment for Queen patrons by engaging customers with eye contact and a smiling face
● Sells tickets to movies and special events
● Provides movie and event information
● Enforces theatre admission policies
● Cleans and maintains the ticket booth area
● Maintains responsibility for security of cash and tickets

The Ticket Booth Worker may also be asked to double as the Concessions worker or Usher, as staffing needs require, and, as a result, employee must be able to perform the essential job functions of those positions.

Essential Job Responsibilities
● Greet patrons in a professional manner
● Provide movie, special event, and general theatre information
● Enters ticket sale, accepts payment, processes transaction, and makes correct change
● Prevents underage children from seeing adult audience (R-rated and NC-17 rated) movies
● Complies with film studio admittance policies, including any pass and/or discount ticket restrictions
● Processes refunds when necessary and completes any required forms
● Answers telephone in a professional manner
● Keeps ticket booth clean and clutter-free
● Responsible for cash balance at end of shift
● Updates ticket booth displays
● Watches for safety or security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
● Performs other work-related duties as assigned by management staff

Minimum Requirements
● Available to work afternoon and/or evening hours, weekends, and holidays
● Requires regular and consistent attendance
● Ability to communicate with all ages, genders, and personalities
● Ability to effectively and regularly converse in and comprehend in English
● Ability to speak clearly and to hear or lip-read adequately
● Manual dexterity and an aptitude for mathematics is required to make change, operate computerized ticketing equipment, and change box office signage boards or displays
● Must be at least 16 years of age
● Strong verbal and interpersonal skills
● Ability to work independently

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