Position posted by

Created: Oct 10, 2018

Job Title:
Transit Supervisor
Job Status:
Full Time
Job Category:
Transportation/Logistics
Experience:
1-3 Years
Location:
COLLEGE STATION
Salary Type:
Hourly
Education:
High School
Job ID:
496707751
Contact:
Noah Nettles
Address:
702 University Dr. E, Bldg. E
Phone:
9798478873
Fax:
9798478685
Email:

Job Description

Transit Supervisor Job Description The Transit Supervisor is responsible for assisting with the daily operations of the campus transit system, monitoring routes, coordinating drivers and buses, assisting customers, and responding to accidents. Required Education and Experience: High School Diploma or any equivalent combination of education and experience. Four years in progressively responsible positions including two years of supervisory and customer service experience. Required Knowledge and Skills: Must be computer literate and have excellent communication skills. Ability to handle busy phone, 2-way radio and office traffic, and to perform time-critical tasks reliably. Ability to multi-task and work cooperatively with others. Required Licenses, Certifications and Registrations: Valid vehicle driver license and good driving record. Must be able to obtain State of Texas class "B" vehicle driver license (Commercial Driver License with passenger endorsement and air brakes endorsement) within 45 days of employment. Other Requirements: This position will be covered by DOT regulations and be in a random drug and alcohol testing pool. Must be able to work in all types of weather; standing and sitting for long periods of time; Required to work some nights, holidays and weekends; and possibly rotating shifts. Ability to multi-task and work cooperatively with others. Preferred Education and Experience: Supervisory experience with a transit agency. Preferred Licenses, Certifications and Registrations: Commercial vehicle operator's license with passenger endorsement and air brakes endorsement. Responsibilities: In the field, supervise all activities which may require working in all types of weather. Responsible for reconnaissance of traffic situations and operational stability that may influence driver movements to help ensure efficiency; time and space out buses and assist drivers and customers with any questions they may have about routes, procedures, and operations. Keep track of missing bus stop signs for replacement. Monitor effectiveness and efficiency in customer service and operational soundness. Assume ownership of projects. Supervise and monitor drivers for adherence of policies and procedures to include ensuring that all State laws, University rules, and Transportation Services policies, and expectations are being adhered to. Document and distribute action forms to drivers. Maintain Manager s Notes on all employees. Responsible for approving time worked and leave requests for full-time and part-time drivers. Expected to drive, dispatch, mobile supervise and train new drivers. In the office may be required to stand and sit for long periods of time while serving as the coordination point of contact between the shop, Transit Office, and supervisors in field. Monitors activities at the Transit Office and on the lot. Inputs all necessary data entry required by management to include charter assignments, passenger counts, driver memos, and information to be placed on A-Frames . Sorts all incoming and outgoing mail, reroutes to appropriate manager, shop, or facility. Updates the route board, desktop paperwork, and charter summary sheet for changes to charters, routes, and downed buses as changes occur. Assigns buses. Processes all incoming maintenance sheets. Issues vehicles to staff for use. Distributes charter paperwork to drivers, informs them of bus assignment and answers questions. Ensures paperwork is properly completed and processed in a timely manner. Monitors all radio traffic. Monitors and updates the daily log of information such as all necessary events including late drivers, no shows, any abandonment of workstations, sick drivers, bus swaps, mechanical problems, and discipline issues. Coordinates between the office and field for driver shortages, lates, sicks, no shows, abandonment of workstations, deployment plans, bus swaps and other policy issues. Distributes to drivers their route folders, bus assignment information, passenger counts, radios to vans, maps, credit card packets, window signs, etc. Transportation Services is committed to providing courteous, responsive, quality service to our customers by fostering a respectful, positive, and welcoming environment for all. Employees are responsible for the following: representing the department to internal and external customers by actively supporting diversity; maintaining 100% on time compliance with all university required training for all employees; approving time worked and requesting appropriate leave in a timely manner; reading and responding to e-mail; reviewing/reading information listed on the department intranet; performing assigned tasks in a safe manner and utilizing personal protective items/equipment as appropriate or instructed by supervisor or department; reporting unsafe actions or conditions to supervisor immediately and supporting and following unit/department safety guidelines, practices and policies. Persons in this position will be required to drive state vehicle to travel to various parts of campus and are considered essential when the University declares an emergency, campus closure, class cancellations, etc. Perform other duties as assigned.
 

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