•Receives incoming telephone calls and assist callers with any questions or comments; direct calls to appropriate team members and resolve calls when possible.
•Greets and receive client families and visitors, maintaining a friendly empathic attitude and offering assistance and guidance as needed.
•Provides information associated with services and products courteously and in a polite manner, with a goal to meet or exceed internal and external customer expectations.
•Provides information associated with Accounts Payable and Accounts Receivable
•Maintains a comfortable environment, providing beverages and other amenities for the client families as needed.
•Ensures the entrance area of the facility is clean by providing light housekeeping as necessary
•Performs other duties as assigned