Bryan dog owner cautions against pet boarding apps

BRYAN, Tex. (KBTX) - In today's day and age, it's not uncommon for people to turn to the internet when looking for a sitter for their children or even pets. Sometimes, that convenience comes at a risk.

One Bryan woman is warning others to use caution when it comes to finding a pet sitter on an app. Lauren Elms says she dropped off her dog Sully at a pet sitter and then couldn't get a hold of her for almost 24 hours.

"I was helpless, in another state, you know I was physically ill," said Lauren Elms, a Bryan resident.

Elms found the sitter on the app Rover. The platform allows pet owners to read reviews and pick the perfect pet sitter. Elms says this was not the perfect match.

"It was kind of last minute. We were going out of town, our previous sitter had backed out so that's why I kind of went to Rover. When I dropped him off there were 10 dogs, more than 10 dogs, at her house it looked like a puppy mill," said Elms.

With the help of police, Elms was able to get in contact with the woman watching her dog, but Sully came back in rough shape with gashes on his nose.

"He drank three bowls of water when he got home and didn't pee for a whole day, so for all I know she wasn't even at the house for his whole stay," said Elms.

Elms hopes people learn from her story and be careful who they choose to watch their pets.

KBTX did reach out to the dog sitter about the claims but have not heard back.

A representative with Rover told KBTX the sitter was removed from the site.